Trading conditions

Delivery and shipping

We send all items purchased in the web shop the same day when ordered before noon. 16.00.

We use GLS, PostNord, DHL, UPS and furniture transport.

Delivery time is 1-3 working days - in almost all countries.

DELIVERY Carriers

Should you have delivered a piece of furniture with a carrier, we will notify you the day before the carrier arrives. If the carrier has the opportunity to ask the shipment such as carport, or in your own driveway, give us like to be notified. If the delivery date can not be met for various reasons, something goes wrong during delivery - contact you by freight and DesignGaragen with a new delivery date. Delivery by carrier comes in most cases the day after ordering and otherwise up to 3 business days.

Prices

All prices on our web shop include VAT. All prices on the web shop is a retail price until you select the right materials, you will be informed immediately what the price of each item.

Imposed no credit card fee.

Reservations are made regarding pricing errors.

PAYMENT WITH DANKORT

All prices on our webshop are including Danish VAT of 25%. You can pay by Visa credit card, VisaElektron, MasterCard, Maestro, JCB and mobilepay.

EAN ORDER

We receive EAN orders from public institutions. To use the EAN booking you must put your items in the basket, and in the box you just select the EAN number payment.

SAFETY OF PAYMENT

This page describes the payment security on DesignGaragen.dk.

Payment online: You can at DesignGaragen.dk pay with Danish issued Visa, MasterCard, Wire Transfer, or public EAN number.

When you pay by card, we will debit the amount from your account when your goods are dispatched. You receive proof of payment along with your goods.

You run no risk by using your credit card or other payment methods at DesignGaragen.dk when we use an SSL connection to ensure that there are others who "listens" for when your card number or other data transmitted online . Credit card information is communicated via DesignGaragen.dk to NETS in a secure and encrypted SSL connection - we do not see your card details and will never see them, since this part of the deal is handled by a certified payment service provider.

CANCELLATION

DesignGaragen.dk provide 30 day return, valid from the day you receive the goods. If you regret your purchase, DesignGaragen.dk notified in writing within 30 days after the day you received the goods received. You are obliged to return the goods in the same condition and quantity as it is received, which is also valid for the packaging and info signsThat is on the item. Customer shall pay all costs associated with returning the goods.

Any return of a product is recommended to be done via the freight vendor that has delivered the goods, and be through our recycling system for the DesignGaragen.dk to get a faster treatment and return of the purchase price.

WARRANTY

You have 2 years warranty. For goods purchased on DesignGaragen.dk valid warranty from receipt of goods. It is expected that you as a customer following the enclosed instructions or seeking directions on product care of the brand's own website as guidance on proper use and maintenance of the product. Non-respect of a product in relation to the prescription will be considered as improper use or other injurious behavior, and therefore the item will not be covered by the warranty.

You must complain within "reasonable time" after you have discovered the defect in the product. If you make a claim within 14 days after the defect is discovered, the complaint will always be timely.

Personal data policy

For that you may agree with us, we need the following information:
Name, address, telephone number and e-mail address. We record of your personal information for the purpose of delivering goods to you.

The personal data is recorded at Design Garage ApS and stored for five years, after which the information is deleted. The data controller at www.designgaragen.dk is Design Garage ApS.

As registered with Design Garagen ApS, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. These rights have, after the personal data acquis and contact with this: webshop@designgaragen.dk

Repair

If you want to complain about your purchase, please contact webshop@designgaragen.dk. If we do not succeed in finding a solution, you can submit a complaint with relevant boards in this area if the conditions are met. See more about how to complain to Consumer Complaints Board www.forbrug.dk.

Competition and Consumer Authority
Carl Jacobsensvej 35, 2500 Valby

Company information

Design Garagen Aps.
Ulstrupvej 33.
8870 Langå.

Telephone: (+45) 71 99 22 46
Email: webshop@designgaragen.dk
CVR: DK35392769